FAQ's

 

Q. HOW DO I GET MY ITEMS TO YOU IF I CANT GET TO YOUR SHOPS?

A. We can accept straightforward / minor jobs, such as zips or repairs by post if you can't get to one of our shops. If you have any questions as to wether a job would be "major" or "minor" please give us a ring. There are two shops, located in Torquay and Newton Abbot, Devon.

Q. WHAT IF I HAVE A MAJOR ALTERATION?

A. If you need a major alteration, we need to see you for fitting and to give you a quotation. Please Ring Hussain to discuss the job and if needed to arrange a visit out of normal office hours. Or alternatively you could combine a visit to Devon with a trip to our local bike friendly cafe - Link.

Q. WHAT'S THE BEST WAY TO POST YOU MY PRECIOUS ARTCILE?

A. Obviously there are many courier services you can use ranging from large firms like UPS, FedEx or Royal Mail but you may have a local firm you can use. As far as prices go how long is a "piece of string" and change often so you are best to enquire with which courier is best for you.

For up to date prices for royal mail visit their website » Royal Mail

Q. WHEN ARE YOU OPEN IF I WANT TO POP IN?

A. Our full details on our opening hours are listed on our "where we are" page. We are open Monday to Friday 9am to 5pm and most Saturdays from 10am to 2pm (please give us a ring first). Appointments can be made outside these hours on request (e-mail or phone).

Q. WHAT'S THE BEST WAY FOR ME TO CONTACT YOU?

A. We obviously would like to speak to you about your request personally via the phone so we can make clear arrangements and qive a accurate quote but you can also e-mail us and send us any pictures you have of your article/garment or what it should look like so we can give advice.You can e-mail us from your own e-mail service or buy using our online contact service (text only).

 

* n.b. We are not affilitated or associated with the Royal Mail so if you find a cheaper courier let us know and we will post it here!